FAQ's
What is Koji, and how does it enhance cooking?
Koji is a type of mold used in traditional fermentation processes to enhance flavors in food. It’s perfect for making miso, soy sauce, or even dry-aged meats.
How do I use your Koji products?
Each product comes with detailed instructions. Follow the guide provided or explore our blog for recipes and tips.
Are your products suitable for beginners?
Absolutely! Our products are designed to be beginner-friendly, with easy-to-follow guides
Do you offer vegan-friendly options?
Yes, many of our products are plant-based and suitable for vegan diets. Check individual product descriptions for more details.
What is the shelf life of your Koji products?
Most of our products have a shelf life of 6–12 months. Store them in a cool, dry place for the best results.
Do you ship internationally?
Yes, we ship to select countries worldwide. Shipping fees and delivery times vary based on location.
What is your return and refund policy?
If you’re not satisfied with your purchase, please contact us within 30 days for assistance. Products must be unused and in their original packaging.
Can I use Koji for home fermentation projects?
Yes, Koji is perfect for making miso, soy sauce, sake, and other fermented products at home.
Are your products organic and GMO-free?
Many of our products are organic and GMO-free. Specific details are provided on individual product pages.
How can I contact customer support?
You can reach out to us via email at [insert email] or use the contact form on our website. We’re happy to help!